Contact

Our travel agency was formed in 1992 and has since built up one of the leading positions on the incoming tourism market.

We specialise in:

• daily tours of Prague for individuals and groups with guides working in six languages
• regular bus tours equipped with a headphones system operating in 23 languages
• boat trips on the river Vltava (Classic River boat and Czech Boat)
• transfers to and from the airport, transport around Prague and the Czech Republic in our own buses
• all-day and two-day excursions outside Prague
• tailor-made private tours and excursions for individuals and groups
• guide services
• sales and reservations of admission tickets to various cultural events in Prague

Our fleet consists of 12 Mercedes Benz Sprinter minibuses for 19 passengers, 2 VW Sharan cars and a Mercedes Benz Vito minibus for 7 passengers. The service comprises regular departures, hotel pick-ups free of charge and licensed professional guides.

Our sales points and office have their own internal booking system. All our vehicles are constantly monitored by GPS, guaranteeing 100% flexibility for urgent bookings. Our sales points are open 365 days a year and we accept bookings around the clock.

PREMIANT CITY TOUR s.r.o.

Nekázanka 11/880
110 00 Praha 1
Czech Republic

ID no.: 26726815

Fiscal no.: CZ26726815

The company is entered in the commercial register at the Municipal Court in Prague. File ref.: C 89876

E-mail: info@premiant.cz

Telephone/Fax: +420 224946922

24-hour hotline: +420 606 600 123

• IN CASE YOU WILL PAY BY CARD, YOUR PAYMENT WILL BE CHARGED BY 3 % FROM THE PAID AMOUNT
• PICK UP SERVICE FROM RECEPTION OR CONCIERGE OF MOST 3,4 AND 5* HOTELS (EXCEPT OF PRAGUE AIRPORT HOTELS) IS AVAILABLE FOR ALL DEPARTURES FREE OF CHARGE (EXCEPT TOUR 1,7A,8A,23 AND 24).
• PICK UP SERVICE IS NOT INCLUDED IN TOUR PROGRAMME AND IT´S DURATION.
• AGREED PICK UP TIME AND PLACE MUST BE RESPECTED. MISSED PICK UP CAUSED BY BREACH OF PICK UP CONDITION IS NOT THE REASON FOR MONEY REFUND.
• START OF THE TOUR IS NOT IDENTICAL WITH THE DEPARTURE FROM YOUR HOTEL.
• PICK UP TIME GIVEN BY P.C.T DEPENDS ON THE TRAFFIC SITUATION IN PRAGUE AND HOTEL LOCATION. THE POSSIBLE DELAY OF THE PICK UP SERVICE IS NOT MATTER OF REFUNDATION.
• DROP OFF SERVICE BACK TO YOUR HOTEL (EXCEPT OF PRAGUE AIRPORT HOTELS) IS FREE OF CHARGE FOR SOME EVENING PROGRAMMES AND TWO DAYS TRIPS ( TOUR 8, 9A, 10A, 19 and 21). PLEASE NOTE THAT ANY SPECIAL DROP OFF REQUEST MUST BE RAISED BEFORE THE TOUR START.
• MOST OF THE TOURS END IN THE CENTER OF THE CITY.
• ALL TOURS ARE GUARANTEED IN ENGLISH.
• GERMAN, FRENCH, RUSSIAN, ITALIAN AND SPANISH LANGUAGE ARE AVAILABLE ON REQUEST.
• ALL TOURS ARE USUALLY GUIDED BILINGUALLY.
• ANY COMPLAINTS MUST BE RAISED IMMEDIATELY WITH EITHER THE TOUR GUIDE OR AT THE BOX OFFICE BASED COMPANY REPRESENTATIVE. COMPLAINTS RAISED RETROSPECTIVELY WILL NOT BE ACCEPTED.
• CUSTOMERS ARE OBLIGED TO STAY WITH THEIR GROUP AND THE GUIDE. SEPARATION FROM THE GROUP CAN RESULT IN BEING LEFT BEHIND AND WILL BE AT CUSTOMERS EXPENSES.
• PLEASE NOTE THAT PROGRAMS AND PRICES ARE SUBJECTS TO ALTERATION.
• NO REFUND FOR TICKETS NOT USED.
• WE ARE NOT RESPONSIBLE FOR OBJECTS LEFT BEHIND IN THE BUS.
• DISCOUNT FOR GROUPS.
• WE CANNOT INSURE THAT LOCAL GUIDES WILL SPEAK ALL OFFERED LANGUGES: IF NOT THE TOURISTS WILL GET DETAILED TEXTS IN THE LANGUAGE IN WHICH THEY BOUGHT THE TOUR.
• CHILDREN: FREE OF CHARGE UP TO 2 YEARS, CHILDREN RATE UP TO 10 YEARS
• STUDENTS: UP TO 26 YEARS ( VALID ISIC CARD MUST BE PRESENTED)
• CANCELLATION CONDITIONS: FREE CANCELLATION 24 HOURS IN ADVANCE

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